Privacy Policy

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Billing and shipping addresses
• Payment information (processed by our secure payment processors)
• Account credentials if you create an account
• Communications you send to us
• Product reviews and feedback
• Newsletter and marketing preferences

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• IP address and approximate location
• Website usage data (pages viewed, links clicked, referring sites)
• Purchase history and browsing behavior
• Cookies and similar tracking technologies (see Cookie Policy below)

Information from Third Parties

We may receive information about you from:

• Payment processors and fraud prevention services
• Shipping and fulfillment partners
• Marketing and analytics providers
• Social media platforms (if you interact with us there)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Respond to your questions and requests
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Prevent fraud and enhance security
• Comply with legal obligations
• Analyze usage trends and preferences
• Personalize your experience

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

Service Providers

• Payment processors (Shopify Payments, PayPal, etc.)
• Shipping and logistics partners
• Email service providers
• Customer service platforms
• Analytics and marketing tools
• Cloud storage and hosting services

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.

Aggregated Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Limited access to personal information by employees
• Regular security assessments and updates
• PCI DSS compliance for payment processing

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Access and Correction

You may access, update, or correct your personal information by contacting us.

Opt-Out

You may opt out of marketing communications by clicking "unsubscribe" in any marketing email or by contacting us. Note that you may still receive transactional emails related to your orders.

Do Not Track

Our website does not currently respond to "Do Not Track" signals from browsers. You can manage cookies through your browser settings.

California Privacy Rights (CCPA)

California residents have the right to:

• Know what personal information we collect, use, and share
• Request deletion of personal information (subject to exceptions)
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising privacy rights

European Privacy Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure ("right to be forgotten")
• Object to or restrict processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage
• Enable shopping cart functionality
• Provide personalized content
• Measure advertising effectiveness

You can manage cookies through your browser settings. Disabling certain cookies may limit website functionality.

Third-Party Links and Services

Our website may contain links to third-party websites, products, or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Our website includes social media features and widgets. These features may collect your IP address and set cookies. Your interactions with these features are governed by the privacy policy of the company providing them.

Children's Privacy

Our website and products are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly. If you believe we have information from a child under 13, please contact us.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria include:

• Duration of our relationship with you
• Legal obligations requiring retention
• Statute of limitations periods
• Legitimate business purposes

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our website, you consent to the transfer of information to countries outside your country of residence.

For European users, we ensure appropriate safeguards are in place for international transfers, including standard contractual clauses approved by the European Commission.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy. If you do not agree to the revised policy, please discontinue use of our website.